The fax isn't going away. The work it makes for you can.
Every order that arrives by fax today is read, keyed in, chased by phone and filed by your people. Faxi takes over that handling completely. Suppliers and customers don't need to change how they work.
One dedicated number, connected to the systems you already run.
You've had two options, and both are bad.
Ask them to go digital
Portals and EDI have been tried on your counterparties for twenty years. The companies still faxing in 2026 are the ones who will never switch, and they include some of your best customers.
Keep throwing people at it
That scales the cost, not the capability. The pile is still read by hand and keyed by hand, and when the one person who knows the process is away, it stops.
Faxi is the third option: the fax keeps arriving, and the handling simply stops being yours.
Here's what that looks like.
A supplier faxes an order for fifty units of A-13 with no delivery date. Somebody spots it in the tray at 3:40, keys it into the system, notices the missing date and phones the supplier, reaching only voicemail. The supplier calls back on Wednesday, the order is confirmed by return fax on Thursday, and on Friday the end customer phones to ask where things stand. Nobody is quite sure.
The same order arrives at 2:02. Faxi reads it, notices the missing date, and at 2:03 a fax goes back to the supplier asking for that one detail. The reply lands at 2:31, the order is confirmed and placed in your system, and a confirmation goes out. When the end customer faxes in to ask where things stand, the answer comes back within minutes: confirmed, delivering 1 June. Nobody has phoned anybody.
That one Tuesday afternoon is the whole product.
What changes.
Your people get their day back
The routine cases never reach a desk. What does reach one is a genuine exception, delivered with the reason it needs a person, so a morning's keying becomes a minute's decision.
You become the easy company to work with
Senders get a confirmation in minutes instead of silence, and a precise question when something is missing instead of a phone call three days later. Anyone waiting on an order can fax in to ask where it stands, at any hour, and get the answer back straight away.
You get records where there was paper
Every document, decision and reply lands on one timestamped trail, searchable when a dispute comes and ready when an audit does. Between you and a fax machine, that has never existed before.
And your counterparties never have to change a thing.
They keep the same fax machine, the same forms, the same habits. No app, no login, no training, nothing to install. The only difference they notice is that you now answer in minutes, ask exact questions, and never lose their order. To them, Faxi isn't software. It's you, on a good day, every day.
How it works.
We set up your line
A dedicated fax number, connected to the systems you already run: ERP, email, a spreadsheet, or your own fax machine.
Faxi handles each fax end to end
It reads the document, checks it against your rules, carries out the work in your systems, and answers the sender, asking them directly when something is missing.
Your team takes the exceptions
Anything needing human judgement arrives with the reason attached. Everything else is already done, recorded, and visible.
See a fax become a finished case.
The demo runs the real pipeline on sample data. Pick a fax, watch it get handled, and watch the ledger fill in with everything nobody had to do.
The middle nobody else builds.
Everything else either reads the page and stops, or works only once the other side goes digital. The whole point is the side that never will.
| Capability | Fax & paper today | Digitizing tools | EDI / portals | Faxi |
|---|---|---|---|---|
| Two-way send & receive, automated | — | △ | ||
| Brings fax-only partners onto the system | — | △ | — | |
| Shared record between both parties | — | — | — | |
| Reads messy & handwritten documents | — | — | ||
| Answers routine questions automatically | — | — | — | |
| Follows up with the sender automatically | — | — | — | |
| Live status & full audit trail | — | — | △ | |
| Nothing for the other side to install | — |
Where fax never left.
We're building for sectors where paper still runs critical work, including financial services, public institutions, logistics, manufacturing and care.
Why now.
It acts now
Turning a fax into text has been possible for decades. What is new is software that understands what a handwritten request means and carries it out, placing the order or asking for the missing date, and that is the piece that makes an operator possible.
Secure and audit-ready
Japan-based infrastructure, encryption, and a complete event trail for every transaction, built for regulated work.
Inclusion as infrastructure
Bringing paper-side businesses into the digital economy without asking them to change is the whole point, and the moat.
Show us what arrives by fax.
Tell us the documents your team handles by hand today. We'll show you the same board running on them, and what your people would never have to do again.
*Based on industry surveys of fax usage among Japanese SMEs.