Service for Families
How Faxi helps your elderly family members access modern services
How Faxi Works
Simple steps to connect your fax machine to the internet
1. Send Us a Fax
Simply enroll by faxing 050-3154-8232 (Japan) or 1-302-400-8899 (USA). Your fax number becomes your email address (1234567890@faxi.me).
2. Start Faxing
Write your request and fax it to us. Use checkmarks, circles, or simple handwriting.
3. AI Processes Your Request
Our AI reads your fax, understands your intent, and connects to the appropriate service.
4. Receive Confirmation
Get a confirmation fax back with details of your completed request.
Example Fax Formats
Here are some examples of how to format your faxes for different services
Email Family
Write a message — we save your address book so you just write names
Healthcare
Write date and time preference for appointments
Shopping
Write what you need — we send options to choose from
Questions
Write any question — get detailed answers by fax
What You Can Do with Faxi
Simple solutions for everyday needs, all by fax
Email Family & Friends
Stay connected across generations
Imagine writing a letter to your daughter who lives across the country, and having it arrive in her inbox within seconds. With Faxi, your fax number becomes your email address. Write a note, send a fax, and she gets an email. When she replies, it arrives back as a fax. Your address book is saved, so you never have to remember email addresses.
How it works:
- 1. Write your message on paper
- 2. Send to your Faxi number
- 3. Family receives email instantly, and replies come back as fax
“I send my grandchildren drawings by fax and they email me photos back. It's like magic!”
Book Doctor Appointments
Healthcare on your schedule
No more waiting on hold or struggling with online booking systems. Write down your preferred date and time, send a fax, and receive confirmation within minutes. Need to reschedule? Just send another fax.
How it works:
- 1. Write your appointment request
- 2. Fax to the clinic
- 3. Receive confirmation with your appointment details
“I booked my check-up while having morning tea. The confirmation came back before I finished my cup.”
Shop Online by Fax
Request, choose, delivered
Want to order from Amazon or other online stores but can't access their websites? Just fax us what you're looking for. Be as general or specific as you like. We'll send back matching products with prices. Circle what you want, fax it back, and it arrives at your door.
How it works:
- 1. Fax what you're looking for
- 2. Receive options by fax, then circle your choices and send back
- 3. Items delivered to your door
“I ordered birthday presents for all my grandchildren without asking anyone for help.”
Get Local Information
Your community, delivered
Need to know the garbage collection schedule? Want to find senior programs at your community center? Looking for a government form? Just ask by fax. We'll send you the information you need: schedules, forms, local events, municipal announcements, and more.
How it works:
- 1. Fax your question or request
- 2. We find the information for you
- 3. Receive answers, forms, or schedules by fax
“I found out about a free health check at my local community center. I would have missed it without Faxi.”
Ask Anything
Information at your fingertips
Have a question? Want to know the weather forecast, a recipe, or what time the store closes? Write it down, fax it, and get a detailed answer back. It's like having a helpful assistant available 24/7.
How it works:
- 1. Write your question on paper
- 2. Send the fax
- 3. Receive a detailed answer by fax
“I asked for advice on caring for my orchids and received helpful instructions within minutes.”
Frequently Asked Questions
Common questions about using Faxi
How much does Faxi cost?
Email and AI chat are completely free, no registration needed. The Family Plan (¥2,980/month, paid by a family member) adds shopping, appointments, ad-free responses, and richer AI answers with web search and memory. See our pricing page for details.
Is it difficult to set up?
No setup required on your fax machine. Simply register online with your fax number and start sending faxes to our service number.
How accurate is the handwriting recognition?
Our AI achieves over 90% accuracy on handwritten text. If the AI is unsure, we'll send a clarification fax asking for confirmation.
Is my information secure?
Yes. All faxes are encrypted during transmission and processing. We comply with Japanese privacy laws and never share your data without permission.
What if I need help?
We offer phone support in Japanese during business hours (9am-6pm). You can also send a fax with your question and we'll respond by fax.
What services are supported?
Currently we support email communication with family, healthcare appointments, online shopping, government services, and AI-powered information assistance. We're constantly adding new services based on user needs.
Still have questions?
Send us a fax anytime
Fax (Japan)
Japan: 050-3154-8232
Fax (USA)
USA: 1-302-400-8899
Give Your Parents Access Today
The Family Plan unlocks everything for the parent you care about. Email is always free, and there is no computer or smartphone to deal with.