Your parents can't use the internet. Their fax machine can.
Faxi turns their fax machine into a personal assistant. Your parents write by hand; we handle everything digital: email, questions, errands online. Nothing to learn, nothing to buy, and email is always free.
Just send a fax to this number.
Email always free · Family Plan ¥2,980/mo
A handwritten fax becomes email, appointments, and shopping.
When Technology Creates Distance
As more of life moves online, everyday things keep getting harder for aging parents without a computer or smartphone. But staying in touch, booking a doctor, or ordering groceries shouldn't mean asking them to learn new technology.
Devices Overwhelm Them
Computers, phones, apps — too much to pick up late in life.
Services Are Moving Online
Banks, shops, and clinics increasingly expect an internet they don't use.
They Won't Ask for Help
Your parents hate feeling like a burden, so they quietly go without.
Fax Machines Just Work
The fax they've used for decades is still there — familiar and ready.
They Send a Fax. We Do the Rest.
Faxi isn't the internet made easier. It's a personal assistant on the other end of the fax line. Your parents write what they want in plain words, Faxi understands it, does it online for them, and faxes back the result. No apps, no accounts, nothing to learn.
No New Skills Needed
They use the fax exactly as always — just write and send.
Get Answers Fast
A reply comes back by fax in minutes, not days.
Access Any Service
Send email, book appointments, shop online, get answers, all by fax.
Always Available
Any time, day or night, whenever they need it.
Just three steps.
Nothing new to learn.
01 Write it down
Just write on paper, like always.
02 Send by fax
Feed it in, press send.
03 Results by fax
Email replies, answers, booking and order confirmations.
Real-World Use Cases
See how Faxi helps elderly users access essential services
Email Family
Hard to stay in touch when one side can't use email
Send fax, family replies by email, and messages go back and forth seamlessly
Ask Anything
No internet search, no one to ask, when a question comes up.
Fax any question and get a clear answer in minutes: the weather, news on a topic, how to do something, or help wording a letter. Internet search and a knowledgeable assistant, without a computer.
Coming Reservations & Applications
Booking a table or applying for a service now means going online
Fax your request and we handle the booking or application, then fax back the confirmation
Coming Healthcare Access
Difficulty booking doctor appointments online
Faxi books, reschedules, or cancels for you, then faxes back the confirmation.
Coming Online Shopping
Can't use online shopping sites
Faxi finds the products, you circle your choices, and it arrives at your door.
Coming Government Services
Limited access to public services
Faxi tracks down the forms or information and faxes them back.
How People Use Faxi
Real scenarios showing what Faxi makes possible
Write a letter to your daughter in Osaka and send it from your fax machine. She gets it as an email and her reply comes back as a fax.
Stay connected with family · No internet needed
Need a follow-up at your clinic? Send your request, and Faxi does the online booking and faxes back the confirmation with the date, time, and what to bring.
Healthcare
Book appointments by fax · No phone queues
Running low on coffee and laundry detergent? Fax your list. Faxi finds the products, sends options to circle, and places the order for you.
Shopping
Order from home by fax · Delivered to your door
You might be thinking…
"My parent is too old to use something new."
They're not using anything new. They're sending a fax, something they've done for decades. Write on paper, put it in the machine, press send. That's it. Faxi does the new part.
"I've tried tablets, simplified phones… they never stick."
Those all required your parent to change. Faxi doesn't. There's nothing to charge, nothing to update, no passwords to remember. The fax machine is already plugged in.
"I don't want to spy on my parent."
Good, neither do we. Paying the bill gives you no access to what they send or receive. No inbox to open, no messages to read, no way to look over their shoulder. You're not buying a window into their life. You're giving them a private line to the world, with the same privacy you expect for your own email. What you get back isn't a report. It's a parent who's connected again.
"What if they don't use it?"
Cancel anytime. No contract, no exit fee. And email is free forever, so even if you cancel the plan, they keep the most important part: the ability to communicate.
Faxi also connects companies to the partners, suppliers and customers who still work by fax.
Give Your Parents Access Today
The Family Plan unlocks everything for the parent you care about. Email is always free, and there is no computer or smartphone to deal with.